Defensive Driving School of Mercer Island

Michelle is a great instructor. All instructors at defensive are very nice and helpful. I loved my experience, Michelle is very informative but also keeps the class engaged!

A fantastic Driving School. Extremely happy with their instruction in class and in the car. A big shout out to Michelle Feil, German Yuen and Willow. They really hammered home the rules and the responsibility of driving safely! Would highly recommend this school for all new drivers.

One class with Willow Moon changed my life. She is truly the best. She taught me basics of driving so well in one class that I went back and started driving with my learners license on small roads just to finish the homework she gave me. But I never stopped driving after that. She taught me about the practical aspects for driving like space around the car, how to focus on my driving path etc so well that made me lose my irrational fears about driving. I am so glad i chose her randomly. Strongly recommend her if you are looking to ace driving with ease. I later on took another class with her to better prepare for my skills test and of course that was awesome too. Have my driving test today! Hope I get it.

This place is great! Great environment to learn in. The teachers are very nice and make things easy and enjoyable to learn, even if you dont know all the teachers they become friends immediately. If you need to take driving school or are thinly about it. Do defensive driving. Youll learn new thing everyday, even my parents learned a few things!

Kizeni is the best instructor! I was so nervous and scared of driving but she is always patient and encouraging. She gave me all the confidence and also taught proper approach about driving. I m so thankful I have her as my instructor

The instructor/s mostly Willow has clear guidance and communication skills during behind the wheel sessions. In a respectful and patient way, she points out my mistakes while driving and educated me to improve. I had called their office phone and it is always attended in a timely manner. Highly recommend.

Took my test here with a middle aged female instructor here. She was late and incredibly rude to me - judging from the other reviews, think part of the reason may have been I wasnt a student of hers. She spoke to me as though she would rather have done anything else than administered my test. Would not come again it was the worst experience with a driving school Ive ever had in my life.

I had to take the test as an adult in order to get a new drivers license. I was assigned to Michelle for the driving test. From the moment I walked in for the appointment, she was passive aggressive and unfriendly. She told me that because of my name change due to marriage the DMV probably wouldnt accept the results of my test but I couldnt re-schedule. Note that I had previously called the DMV to ask about my name change and they told me just to bring in marriage certificate when I cam...
Read full review in for the license. We started the test and she seemed determine to find flaws with my driving. She actually chastised me during the test for braking too suddenly. She spoke to me like a deliquent high school student, not a competent adult driver. She clearly likes telling people what to do and that may fly in the classroom, but not in the real world. One of the most unpleasant interactions Ive every experienced. The only reason I gave them 2 stars is because the owner of the company is very nice and followed up me directly after I called to voice my concerns. I re-took the test at the Kirkland location. They were much nicer.

Quality drivers ed experience, the classroom time was fun and informative, even despite zooms restrictions, and the driving instructors were very patient and helpful during the drives. I have my license now and for that I thank Defensive Driving School.

I learnt a lot and feel very comfortable driving now that i have completed the course. However some of the videos, stories and simulations that are apart of the curriculum can be so violent that they often brought me very intense anxiety and stress to the point of wanting to quit.