Defensive Driving School of Bellevue (Factoria)

I had Bailey as an instructor and he was excellent! Very patient and didn t make me feel stressed at all. He had excellent tips about driving that helped me pass my test!

I had a horrible experience at this place. I did their class online and I think those teachers did a good job but most of the driving tests after that were horrible. Jim was incredibly impatient and yelled at me after I didnt understand what he was trying to teach me and drove the car instead of me. On top of that, the prices that you guys put on your school to your customers is awful. You guys are selling hundreds of dollars for each courses / schedule and my family has had to spend nearly thousands...
Read full review of dollars for this course. While other driving institutes are selling literally 3 times less prices for this course such as 911 and lesser known schools. On top of that, you guys never have any spots open to schedule drives and tests, and if you dont have space, why not spend it on expanding your infrastructure? Im sure the thousands of dollars you guys make everyday can go into the classrooms at least a little bit, your entire building is a sub building inside a small classroom. Furthermore, when I was 1 point off of my test from passing TWICE, I was given NOTHING to review nor what TOPIC that I could study on and had to wait A MONTH in between each test. And the audacity to price it 125$ and 75$ per retake after that? Are you serious? I then went to 911 driving school and tests priced at only 30$ AND 10$ ONLY after each retake, and they are available every weekday and allowed 3 RETAKES THE SAME DAY. They gave me a list of topics I could review on and gave me sources to where to study them. Theyre available morning till around night too! What a waste of time I couldve already gotten my license through 911, and saved my family a ton of money! This is the main thing that frustrated me about this school. Finally, the customer support on phone some of the people there had rude undertones // gave my slight attitude when I didnt understand something they said. Some were nice though. The rest of these complaints are personal. Certain things that you guys teach I find are also stupid. As you approach a red light, make sure to lightly honk the horn as you stop. I mean seriously? Like the red light, and the red lights from the car stopping and your visual prowess wasnt enough. There were a lot of other dumb rules you guys had in your workbook that I cant remember but its stuff that youve never seen in the road probably because of how absurd it is.

My instructor Jim Freaney was very understanding and taught me everything I need to know to pass the test and more importantly drive safe. He made sure I did not get into the common bad habits of driving, and gave me very useful feedback during my classes. I recommend Defensive Driving School and Jim to anyone that want to learn how to drive the right way!

My experience at Driving School could not have been easier. The instructors there, especially Jim Freaney, made driving very easy. He highlights all the main points and makes everything clear and simple. Also, German Yuen is an outstanding teacher that uses simple terms and relates driving to everyday life activities which really helped me out understanding driving. Definitely recommend this school and the wonderful teachers.

We had a great experience with the class and instructors! As a parent, I especially appreciated the optional class for parents. Although I already had one teen driver, it was a great refresher and information. I had a number of questions that I emailed the school about and the staff was incredibly responsive and helpful. Id like to thank Michelle, Ryan and Bridget for their exceptional customer service!

Jim is a very good driving instructor who instructed me well in drivers ed. I am now an educated driver. Thanks Jim! I would also like to thank Ms.DuBois. She was a very helpful and chill examinator who helped me stay calm and pass my test. 10/10 would recommend.

I recommend the instructor Baillee Wilson at the Factoria location, He is very patient and friendly! he is a really good instructor! you wont stress out with him as your instructor. 10/10 he is the best! yall better give him a raise!

Jim Freaney is the best instructor anyone could ask for.I learned so much about driving and became confident at it. He is patient and makes sure you understand everything before going out there. I recommend him for anyone who needs great driving lessons. Thank u JIM.

My experience with Defensive Driving School was great. Our instructor, John, has been a very informative guide, teaching us all we need to know about the rules of the road... And a little bit more. It is a fun course with creative projects, and a generally relaxed environment. The drives felt safe, especially seeing as it was my first time ever behind the wheel! I would recommend this to anybody for drivers ed. And thanks to John, there is one thing I will always remember about safe driving if I forget everything else, Leave plenty of open space.

After my daughter took her drivers ed course with another driving school and then attempted the road test twice, we decided to try Defensive and were so happy with the outcome. I was immediately pleased with the costumer service we received as they were very helpful on the phone while scheduling my daughters hour lesson and road test. My daughters one hour practice with Gayan was extremely helpful and she felt that she learned many essential skills in only one hour. Gayan was very kind and understanding and an incredible instructor who clearly cared for her success. I would highly recommend Defensive to everyone!