Austin Driving School

I cant remember the name of the instructor but she was awesome! the test was very simple. She understood that i was nervous to take my test and she was very considerate. I did not want to wait the extra month/ month and a half at the dps to get my license so i paid $70 at the austin driving school and passed the very first time! I would recommend that anyone take their test through austin driving school.

Very easy and organized place! I m glad to hear about them right on time! Thanks to Mr. Andrés who is very kind, patient and knows what he is doing!

I dont know anything about the program or curriculum because I didnt even begin to get that far. In my first call where I expressed curiosity about the course, whoever answered the call was very rude. Ive worked customer service for over 3 years and am generally understanding when it comes to customer interaction, but this was flat out disrespectful and if I acted this way at my job my boss would have words with me.

They took my money and then canceled the appointment with no refund for two months till now.

La peor experiencia solo una llamada por teléfono y me han tratado muy mal

I had called to find out more info. about this place, and Elizabeth was incredibly rude. She spoke to me as if I was unintelligent and not appreciated. It was early in the morning, how has someone already made this woman grouchy. Anyways, I sent a message asking for someone to contact me, which no one ever did. So here s my review instead. Whoever that was needs to be replaced, I ended up going to the local DPS anyways and had zero issues, imagine that. Kindness is free. Hard pass on recommending this place.

Dicen que está abierto y no está abierto, duré dos horas esperando y cuando me atendieron me trataron mal por no hablar inglés

We had some varied experiences with Austin Driving School. The mechanics of it all worked out OK: there were in-person classes, instructor-led practical classes, and the driving test. All the forms ended up being correct in the end after a misspelling of her name that the incompetent staff were unable to correct for months, and my daughter was able to get her license. However, there were some big hurdles on the way. The instructors apparently had inappropriate stories during lessons (tangents about...
Read full review drug-addicted family members, etc.). The service on the phone was The Worst Ive Ever Encountered, with rude people, poor communication skills, last-minute updates, extreme difficulty scheduling, and non-returned calls. Bad. Bad. Bad. Eventually, the Anderson Lane location hired a new receptionist/scheduler and it completely turned around - the new person was professional and easy to work with. Great - but that was 6+ months into our experience, and it made driving lessons drag out months longer than they needed to. So, a mixed bag. Based on our early experience, I absolutely would not use them again. Based on the experience in the last month or two of our time with Austin Driving School, I would. Service makes that big a difference, and it all depends on whether they can hang onto the better hires.

The staff are wonderful. Mr. Mathew and the Road Test Instructor (who was on duty Thursday afternoon- Sept. 28th) are Very Professional and Helpful. Austin Driving School should be very proud to have such a wonderful Team.

very kind and gentle people, the instructor was very patient and friendly