Official Driving School Royal Oak

Official Driving school is selling goods that they can t provide. Waiting until after the class is over to get drives in is crazy. Be upfront with how business is done so customers can make informed decisions before they go with you. Had called and emailed multiple times just to not get ahold of anyone or answers. They acknowledge negative review but manager can t seem to call.

We had a great experience with Official Driving School. Im astonished by any 1-stars I see here. We took classes with Dr. Tim in Ann Arbor, but we talked to Ryan at the Royal Oak office regularly and he helped us coordinate the best schedule possible for our family. Ryan - You are a lifesaver! You really helped us out. Thank you so much Official we will be back for Segment 2!

Signed my daughter up for segment one online classes because thats all that would fit our schedule. Didnt realize they only had a few driving instructors (maybe even one) and so the only time I can get her in for driving instructions is in the early afternoon in Lansing, MI. The problem is she is in school. So I have to pull her out of school to have her do driving classes. I dont want her to have to choose between class and education. I wished they would have at least been more upfront with me and now telling me that they are playing catch up from summer and we will get a call with more drive times. I wished we would have gone with another school.

Horrible customer service. Employees don t give out the correct information. Tried to enroll my daughter over the summer and they only had virtual, when I called they informed me they would have in person in September. Got her enrolled for the beginning of September and then they had to reschedule because of no instructor. We rescheduled it only to find out to that the class she was switched to was virtual (which she cannot do because of her ADHD). We were never informed that the class was a virtual...
Read full review class when I called to reschedule it. The person that called was extremely rude and told me that I should just go with another company because they will only have virtual classes and that my daughter should just deal with it. Then she starts talking about playing sports and how things get canceled if there aren t enough players, like that is supposed to help me right now. Now I will have to wait for my refund and find another class for her. I do not recommend this place at all, they won t help you, they just give you the runaround. Edited to add: I called for a Manager and spoke with Jessica, she was very helpful and understanding and even gave me her email to discuss further with her.

Mrs. Tulip is an amazing teacher. She is very prompt, thorough and has a great personality. She actually made moments fun and I was totally prepared for test day! I will be requesting Mrs. Tulip for phase II:)

My experience was great, my instructor was very helpful, he always made sure we knew how to do something and what we were doing. He was also very kind. I actually liked going there everyday for two hours because everybody was always in a good mood and very happy.

Luke F. Official Driving School is awesome and Royal Oak is the best spot! Orlando H. Was awesome for the second lesson and made driving on main roads a super enjoyable experience! Then, for drives 1 and 4-6 I had Alex M. who was the absolute best instructor ever! She helped me teach me every skill from parallel parking to nighttime Highway turning and we had the best conversations ever! On my last drive she took me on a greatest hits of everything I learned and I even got to name a dirt road Dave. I can t wait to start segment 2 with Official and I m excited to see my wonderful instructors again!

Jessica G/Alex M/ 12/30/2022- Alex made me feel very comfortable and able to open up. It was easy while also fun to learn and she helped me learn fast and well. It was a friendly and open environment. She let me talk about anything whether it was about my day or more personal and she listened. I m really happy that she was my instructor for most of my drives. She showed a lot of care for me and let me talk and get everything I needed off my chest and just lay it on her. I will stay in touch with her!

Not a five star and I will explain why. This is the 2nd time we had a teen go through the program and there are certain things we learned and it made our second round much better. We made sure to do our due diligence on teachers before the drives and I m really glad we did! We were able to get Mr. Tyler for all drives, but one! Our daughter liked him very much. He was very punctual, courteous, easy to understand, and made sure the evaluations were completed immediately after all drives. On her last...
Read full review drive, she had a teacher who grabbed her wheel a lot, didn t go on the highway, was very rude, and then finished 12 minutes early. This teacher also was talking badly about another teacher, which we felt was very unprofessional. We are still waiting on the certificate so we can go to SOS for her permit and we were told 3-5 business days because they were very busy and behind in getting them out. Overall, our daughter s experience was very good, and we believe it all was due to her teacher, Mr. Tyler. He s pretty amazing and we hope everyone gets to experience him as a teacher!!

Our experience at the Official Driving School was positive all around! Great people I learned to trust to share this moment with my student. The time and effort and patience you showed her was felt. Thank you all for making this a great experience for her!!